Catit Water Fountain Not Flowing – Troubleshooting Guide

As pet owners, we want the best for our furry companions. One of the essentials for every cat owner is a water fountain. Not only does it provide fresh and cool water for our cats, but it also encourages them to drink more, promoting good health and hydration.

One of the most popular brands is the Catit water fountain. However, like any other electronic device, it may encounter some problems over time. One of the most common issues is when the Catit water fountain is not flowing. This can be a frustrating experience for any cat owner, but fear not, as we have compiled a comprehensive troubleshooting guide to help you resolve this issue.

Here, we will discuss the possible causes of why your catit water fountain not flowing. We will also provide step-by-step instructions on troubleshooting and fixing the problem. We designed our troubleshooting guide to help you save time and money by avoiding the need for costly repairs or replacements.

Catit Water Fountain Not Flowing

Why Is The Water Fountain Not Flowing?

There can be several reasons why your Catit water fountain is not flowing. The most common reason is a dirty or clogged filter. If you do not regularly clean or replace the filter, debris can clog it and prevent proper water flow. Another reason could be an issue with the pump.

If the pump is not functioning correctly, it can also cause the water to stop flowing. Additionally, if the water level in the fountain is too low, the pump may not be able to circulate the water effectively. It is important to troubleshoot and identify the root cause of the issue to ensure that your cat always has access to clean and flowing water.

How To Fix The Catit Water Fountain Not Flowing

How To Fix The Catit Water Fountain Not Flowing

You can take a few steps to fix the catit water fountain not flowing. First, properly assemble the fountain and securely connect the pump to the housing. If that checks out, try cleaning the pump and fountain to remove any buildup or debris clogging the system. You can do this by disassembling the fountain and washing all parts with warm, soapy water.

Once you’ve reassembled the fountain, adjust the water level to the appropriate height and fully submerge the pump. If none of these solutions works, you may need to replace the pump entirely.

You should maintain the Catit water fountain regularly to prevent future issues and ensure your cat has access to clean, fresh water at all times. Note that this is important. By following these steps, you should be able to resolve the problem and have your Catit water fountain running smoothly once again. Here are some methods to fix the problem.

Check The Power Source

If your Catit water fountain is not flowing, you should first check the power source. Ensure the fountain is properly plugged in and the outlet is working. If the fountain is battery-powered, ensure the batteries are fully charged or replace them with new ones.

It’s also important to check the cord for any signs of damage or wear and tear. If you find any. It’s best to replace them immediately to avoid potential hazards. You can troubleshoot other potential issues once you’ve checked the power source and ensured everything is in good working order.

Clean The Pump

If cleaning the filter did not solve the problem, the next step would be to check the pump. Over time, debris and pet hair can accumulate in the pump and cause it to become clogged. To clean the pump, first, unplug the fountain and remove the pump from the water reservoir.

Use a small brush or toothbrush to gently scrub away debris and rinse the pump with clean water. Once cleaned, reassemble the fountain and plug it in. If the pump still does not work, it may be necessary to replace it. Contact the manufacturer or a pet supply store for a replacement pump specific to your fountain model.

Check The Water Level

If you have already checked the filter, and the motor is running, but the water is still not flowing, then you should check the water level in the fountain. The water level should be between the minimum and maximum lines on the fountain.

If the water level is too low, the pump may not be able to circulate the water properly, which can cause the water flow to stop. Refill the fountain with fresh water up to the maximum level and observe if the water starts to flow again. If the water level is not the issue, you may need to check the pump for clogs or damage.

Replace The Filter

If your Catit water fountain is not flowing, it could be due to a clogged filter. You need to replace the water fountain filter regularly to keep the water clean and flowing. Over time, the filter can become clogged with debris and stop working effectively.

To replace the filter, remove the old one from the fountain and replace it with a new one. Follow the manufacturer’s instructions for replacing the filter to ensure proper installation. Once you have replaced the filter, turn on the fountain and check if the water is flowing properly. If it’s still not working, try cleaning the fountain or contacting the manufacturer.

Check The Water Flow Regulator

Check The Water Flow Regulator

If you have checked the pump and it seems to be working properly, then it is time to check the water flow regulator. The Catit water fountain has an adjustable flow regulator that controls the amount of water that comes out of the fountain. The water flow may be reduced or stopped if the regulator is too low. You should check the regulator to ensure it is set to the appropriate level.

You can adjust the flow regulator by turning it clockwise or counterclockwise. If you are experiencing insufficient water flow even though the regulator is already set to the maximum level, you may need to replace the pump or the filter, as there could be an issue with them.

Replace The Pump

If cleaning the fountain doesn’t work, replacing the pump is next. The pump is responsible for circulating the water in the fountain, so if it’s not working properly, the water won’t flow. You can find replacement pumps online or at pet stores that sell Catit products.

Make sure to choose the right size and model for your fountain. Replacing the pump is relatively easy and can be done in a few minutes with basic tools. Just make sure to follow the manufacturer’s instructions and safety guidelines. Once you install the new pump, your Catit water fountain will work correctly again and provide fresh and clean water for your furry friend.

Tips To Maintain The Catit Water Fountain

Tips To Maintain The Catit Water Fountain

The Catit Water Fountain is an excellent way to keep your cat hydrated and healthy. To ensure that it continues working efficiently, it is important to maintain it regularly. Firstly, the water fountain should be cleaned at least once a week with mild detergent and warm water to prevent bacteria buildup.

The water filter should also be replaced every 4-6 weeks to maintain water quality. Secondly, ensure that the water level is kept at the recommended height, as low water levels can cause the motor to burn out. Lastly, inspect the pump regularly and replace it every 6-12 months. Following these tips ensures that your Catit Water Fountain is always working at its best.

Upgrading The Water Filtration System

The Catit water fountain is popular for pet owners looking to provide their feline friends with a continuous flow of fresh water. However, if the water is not flowing as it should, it may be time to consider upgrading the water filtration system. A clogged or worn filter can impede water flow, leading to reduced performance and a less inviting drinking experience for your cat.

By upgrading to a high-quality filter, you can ensure that your water fountain is operating at peak efficiency, providing your pet with the clean and refreshing water they deserve. Don’t let a malfunctioning water filtration system compromise your cat’s health and happiness – upgrade today.

Preventive Maintenance

Preventive Maintenance

Regular preventive maintenance is essential to ensure your Catit water fountain continues to flow smoothly. One common issue that may arise is a lack of water flow. Various factors, including dirt and debris buildup or a clogged filter, can cause this. To prevent this, cleaning the fountain and filtering regularly, at least once a week, is recommended.

This involves disassembling the fountain, removing debris, and thoroughly washing each part with soap and warm water. In addition, replacing the filter every few months is also recommended. By implementing these preventive maintenance measures, you can keep your Catit water fountain flowing smoothly and ensure your cat has fresh, clean water available at all times.


The Catit Water Fountain is a popular and reliable choice for pet owners seeking to provide their cats with a clean and refreshing water source. However, in the event that the catit water fountain not flowing, it is important to troubleshoot the issue in a timely and efficient manner.

One possible cause may be a clogged filter, which can be easily remedied by replacing the filter cartridge. Another issue may be an improperly secured or misaligned pump, which can be adjusted to ensure proper water flow. So, keep those paws wet and those tails swishing with a little help from your trusty Catit water fountain.


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